How to Change IB on XTB: Step-by-Step Guide for Traders

Traders looking to join or change their affiliation within XTB’s partner program are generally expected to contact XTB directly, such as through the contact channels listed on XTB’s Partnership Program page, since this process is handled by XTB’s partnership team rather than through the account dashboard alone. Specific steps for verifying account ownership before a new IB link takes effect are not publicly detailed on XTB’s site, so traders are advised to confirm the exact requirements directly with XTB’s partnership team.

According to XTB’s Partnership Program page, the Introducing Broker (IB) Partnership Program allows an affiliate to earn commission based on the trading activity of referred clients, with the arrangement managed directly by XTB’s partnership team. This structure explains why an existing IB link on an account is generally updated through a direct request to XTB rather than a simple setting toggle.

Updating personal or account details such as a phone number on an XTB account is done through the account settings, as outlined in XTB’s Help Center. Keeping these details accurate avoids delays when submitting a request related to an IB change.

Comparing XTB’s trading conditions with other brokers such as IC Markets, XM, Tickmill, HFM and FBS supports traders in deciding whether switching IB or broker altogether better suits their trading needs. Rebate FX provides broker-specific rebate guides that support this comparison before making a final decision. The section below explains how to change the Introducing Broker (IB) on an XTB account step by step.

How to Change the Introducing Broker (IB) on Your XTB Account?

To change the Introducing Broker (IB) on an XTB account, a trader submits a reassignment request to XTB’s partnership team and confirms account ownership before the new link becomes active. This process replaces the existing IB tag attached to the trading account with the new partner’s reference, following the general request-based structure outlined earlier.

The steps below cover where the request goes, what verification is checked, and how long the change typically takes to process. Each sub-section addresses one part of this reassignment path so traders can follow the sequence without missing a verification requirement.

What Are the Requirements Before Requesting an IB Change on XTB?

As a general industry practice rather than a confirmed XTB policy, an account typically stays active and verified, with no unresolved compliance flags blocking the reassignment, before an IB change request moves forward. This eligibility condition sets the baseline for the additional prerequisites that follow.

Several other factors affect whether XTB’s partnership team approves the request:

• Confirming account ownership through identity verification matching the registered profile.
• Updating outdated contact details, such as phone number or email, before submission.
• Reviewing open positions or pending trades tied to the current IB, since some may need closing first.
• Checking that no existing promotional terms or bonus conditions restrict switching partners mid-cycle.

Open positions under the current IB arrangement can complicate a switch, since reassigning the account mid-trade may affect commission tracking or promotional eligibility.

Traders with a straightforward, verified account and no pending trades typically move through this step faster than those needing to update details or close positions first.

Who Should You Contact to Submit an IB Change Request?

To submit an IB change request on XTB, a trader contacts XTB’s partnership team directly through the official partnerships email or the account manager assigned to their trading account. This channel handles the reassignment rather than the standard client support desk, since the request touches commission tracking tied to the partner program.

The correct contact point matters because a general support ticket may simply redirect the request back to the partnership team, adding delay.

Based on general industry practice for partner program reassignments, a partnership desk commonly asks for a few supporting details before processing this type of change. These are typical requirements rather than a published XTB policy:

• Confirming the trading account number linked to the current IB.
• Stating the reason for switching partners in the request message.
• Attaching identity verification documents if account ownership needs re-confirmation.
• Providing the reference or code of the new IB, if already known.

Traders who reach out through the assigned account manager, when one exists, often get a faster response than a cold email to a general inbox, since the manager already has account context on file.

How Long Does It Take for XTB to Process an IB Change?

XTB’s partnership team processes IB change requests after account ownership verification is completed, with exact timing depending on case complexity.

The processing timeline follows a general request-review-confirmation flow rather than an instant switch, tying back to the verification steps covered earlier.

• Submitting the reassignment request starts the review clock with XTB’s partnership team.
• Verifying account ownership and supporting documents extends processing if information is incomplete.
• Resolving open positions or promotional restrictions under the current IB adds time before approval.
• Receiving a confirmation notice from XTB marks the point when the new IB link becomes active.

Traders holding a verified account with no pending trades generally see the change confirmed faster than those needing extra document checks. Checking with the assigned account manager for a status update shortens uncertainty during the review period, since the partnership desk can flag if additional information is still required before finalizing the switch.

What Is the XTB Introducing Broker (IB) Partnership Program?

The XTB Introducing Broker (IB) Partnership Program is an affiliate structure that links a trading account to a specific partner who earns commission on that account’s trading activity, as described on XTB’s Partnership Program page. This linkage forms the core reason an IB tag matters and why changing it requires a formal process rather than a dashboard setting.

Two related aspects define this structure and set up the sub-sections that follow: how the trader-to-IB link gets established, and why the IB tag carries weight beyond simple commission tracking.

• Assigning each trading account a single IB reference at registration or through a later reassignment request.
• Tying the IB tag to commission calculations based on the referred trader’s activity.
• Affecting promotional eligibility or account-specific terms tied to the current partner, depending on the arrangement.

The next parts break down how the trader-IB link works in practice and why that tag influences trading conditions.

How Does the IB Link Work Between a Trader and a Partner?

The IB link works through a unique referral code or registration link that XTB attaches to a trading account at signup, tying that account to a specific partner’s commission tracking for the life of the account unless a reassignment request changes it. This tracking mechanism explains why switching partners later requires a formal process rather than a quick edit in account settings.

When a trader opens an account through a partner’s referral link or enters an IB code during registration, XTB’s system stores that reference against the account record. Every trade the account executes afterward feeds commission data back to the linked IB based on that stored reference, not on which partner the trader currently prefers or interacts with.

This is why an IB change request exists as a separate process from personal account edits:

• Replacing the stored reference requires XTB’s partnership team to update the backend link.
• Retaining the original code by default until a verified reassignment overwrites it.
• Applying the change only after the account ownership check confirms the request is legitimate.

Traders opening a new account with a different partner’s link skip this reassignment process entirely, since the new registration simply attaches a fresh reference from the start.

What Types of Partners Exist in the XTB Program?

XTB’s partner structure covers a few broad categories, including individual affiliates, IB firms, and referral-based introducers, each linked to a trading account through the same reassignment process described above. This grouping gives context on who a trader’s current IB might actually be before submitting a change request.

Individual affiliates typically operate as single referrers promoting XTB through personal content, social channels, or direct referral links, earning commission tied to the accounts they bring in. IB firms function as registered business entities that manage multiple referred accounts at once, often with a dedicated account manager assigned on XTB’s side to handle communication. Referral-based introducers sit closer to informal partners, sharing a signup link or code without operating as a structured business, though their accounts still tie to the same backend commission tracking XTB uses for the other categories.

Regardless of category, every partner type ties into a trading account through the same stored reference mechanism covered earlier, meaning the reassignment steps stay identical whether the current IB is an individual, a firm, or an informal introducer.

How to Update Personal or Account Details Linked to Your XTB Account?

To update personal or account details linked to an XTB account, a trader logs into the account dashboard and edits the relevant field directly through account settings. This overview covers the general path for these updates before breaking down the specific fields traders typically need to change and why keeping them current matters for an IB reassignment request.

Two sub-sections follow this overview, covering the account settings path itself and the reason accurate details matter when submitting an IB change request.

How to Change Your Registered Phone Number on XTB?

To change a registered phone number on XTB, a trader logs into the client area, opens account settings, and enters the new number for verification before it replaces the old contact detail. This update follows the same account settings path referenced earlier and typically requires confirming the change through a verification code sent to the new number.

The phone number update ties directly into the IB reassignment process since XTB’s partnership team checks contact details against the account record before approving a switch.

• Logging into the XTB client area with existing credentials.
• Navigating to the personal information or contact details section within account settings.
• Entering the new phone number and requesting a verification code.
• Confirming the code to finalize the update on the account record.

A mismatched or outdated phone number on file can delay an IB change request, since XTB’s partnership team relies on current contact details to confirm account ownership before processing the request.

Traders planning a partner switch typically update this field before submitting the reassignment request rather than during the review, avoiding a back-and-forth that stalls the timeline covered in the earlier processing section.

Do You Need to Update Personal Details Before Changing IB?

Yes, updated personal details form a prerequisite for a successful IB change request on XTB, since the partnership team cross-checks contact information and identity records before confirming the new link. This confirms the connection between account info and the IB reassignment outcome flagged earlier.

Three points explain why this dependency matters:

• Verifying identity against outdated contact details slows or blocks the reassignment review.
• Matching the registered phone number and email to the account record supports the ownership check tied to the request.
• Flagging mismatched information forces XTB’s partnership team to pause processing until the trader corrects the record.

Traders who confirm their phone number and email match the account profile before submitting the request move through the review without the extra correction step that stalls a mismatched file.

XTB vs Other Brokers: Which Offers Better Conditions Before Switching IB?

Comparing broker conditions before switching IB weighs XTB against IC Markets, XM, Tickmill, HFM and FBS as brokers commonly featured in RebateFX comparison guides, looking at spreads, execution speed, account types and rebate structure rather than the IB link alone. This comparison ties back to the earlier point on evaluating trading conditions before deciding whether an IB reassignment or a full broker switch fits a trader’s needs better.

The sub-sections below break this down into two angles: how XTB’s core trading conditions stack up against these brokers, and how rebate potential factors into that same decision.

What Factors Should You Compare Between XTB and Other Brokers?

Comparing XTB against IC Markets, XM, Tickmill, HFM and FBS covers four general factors: spreads, account types, regulation, and IB rebate structure. This grouping frames the criteria a trader weighs before deciding whether to reassign the current IB or switch brokers entirely, tying back to the broader comparison introduced earlier.

Each factor addresses a distinct part of the trading experience rather than overlapping with the others:

• Spreads reflect the trading cost baseline across instruments and account types offered by each broker.
• Account types determine execution model, minimum deposit conditions, and platform access available at each broker.
• Regulation confirms which financial authorities oversee each broker’s operations in the trader’s jurisdiction.
• IB rebate structure determines how much of the IB commission a partner shares back with the referred trader.

Traders evaluating a switch weigh these factors against the current setup with XTB before committing to a new IB link or a different broker altogether. Rebate FX’s broker-specific guides break down the rebate structure factor separately for each of these brokers, supporting a side-by-side check without relying on unverified spread or commission figures.

How Does Changing Your XTB IB Affect Your Forex Rebate Benefits?

Changing the IB on an XTB account does not automatically break rebate continuity, since Rebate FX’s IB Commission Rebate program ties the rebate to the IB relationship active on the account rather than to a fixed historical link. Trades already executed under the previous IB keep their rebate calculation tied to that original IB relationship, since the rebate formula applies to commission the IB actually received at the time of the trade. Reassigning the account afterward does not retroactively recalculate rebates already generated under the prior link. Past rebates are calculated against the IB commission received under the previous partner at the time of the trade, the rebate rate applied during that period stays locked to the arrangement active then rather than the current one, and the new IB relationship covers only trades executed after the reassignment takes effect.

Future rebate eligibility follows the new IB relationship once the reassignment is confirmed, since the rebate formula (IB commission received x rebate rate) applies to whichever partner is currently linked to the account. The rate itself depends on the specific rebate arrangement tied to the new IB rather than carrying over from the previous one. This means the rebate formula applies to commission the new IB receives from that point forward, the applicable rebate rate under the new IB relationship needs confirmation before assuming continuity, and checking with the current rebate provider clarifies how the new link affects ongoing eligibility.

How Is the Rebate Calculated Under a New IB Partnership?

The rebate under a new IB partnership follows the same formula stated earlier: rebate = IB commission actually received x rebate rate, applied only to trades executed after the reassignment takes effect. This reiterates how the calculation carries forward once a trader’s account links to a different IB.

The commission figure in this formula reflects what the new IB actually receives from XTB on the referred trader’s activity, not a fixed percentage of spread or a portion the trader directly pays. The rebate rate applied depends on the specific arrangement tied to that new IB relationship rather than the rate under the previous partner.

• Applying the formula only to trades placed after the new IB link becomes active.
• Basing the commission portion on what the new IB actually receives from XTB.
• Using the rebate rate set under the current IB arrangement, not the prior one.

Traders confirming both the commission basis and the applicable rate with the current rebate provider avoid assuming the previous arrangement’s terms carry over automatically.

Conclusion

In conclusion, changing the IB on an XTB account requires submitting a reassignment request to XTB’s partnership team, confirming account ownership, and waiting for the new partner link to be approved. Traders should update their personal details, prepare the account number and new IB reference, and resolve any pending trades, compliance issues, or promotional restrictions that may delay the process. Once the reassignment becomes active, previous rebates remain tied to the former IB, while future eligible trades follow the commission and rebate terms of the new partnership.